CSupport is a registered company in Nigeria. We service local conglomerates, multi-nationals and governments in Nigeria. With clients ranging from start-ups to multinational corporations, we have calibrated our processes to lower our client’s costs and be productive as soon as we are engaged. Our wealth of experience in the direct response industry has helped us to develop a value added call center outsourcing model that is proven to deliver higher productivity, accountability and cost savings right from the first month of us coming on board. Whether you are new to outsourcing or a seasoned outsourcer, you will see positive ROI in working with us.
Our suite of services includes integrated solutions in Virtual Call Center, Customer Service & Support, Call Center Outsourcing, Direct Response, email & Chat Support, Customer Lifecycle Management, e-Commerce Solutions. CSupport talks, emails, tweets, chats, processes and interacts with millions of customers the world over. Our portfolio of business solutions and industry expertise enables us to address our client’s business challenges and translate their strategic vision into roadmaps that will rapidly create new sources of value and differentiation.
Our offices in Nigeria are linked and fully redundant via state of the art multi-channel technology platform, to serve a discerning client base. We pride our self in the delivery of excellently tailored solution to meet the need of all our clients. CSupport is the leading provider of Call Center Services/Virtual Contact Center and Customer Management Solutions in Nigeria.
Our objectives are:
To be a one stop service provider for all Call Center Services (Virtual Contact Center) and Customer Management Solutions needs.
To ensure that our clients take advantage of our flexible solutions to enhance their businesses as we are focused on raising the quality of service and productivity within and outside Nigeria.
To achieve complete satisfaction for each client is our ultimate goal.
To help clients meet their customer’s needs with the right solutions, hence delighting and strengthening ties with their customers all the time.
Integrity: Requiring us to be honest for the effectiveness of our actions and open in our judgment and communications to others.
Quality: Focusing on high level of professionalism and quality service delivery.
Satisfaction: Providing services efficiently and effectively to our clients’ utmost satisfaction.
User centric: Our services are prioritized such that the content, design and functionalities are user friendly.